Arranging a funeral can often prove a difficult and traumatic time, having to make decisions when emotions cloud our thoughts, money cv=an also prove a challenge for many. Planning for the inevitable future, a Pre-Paid Funeral Plan can. for may, provide the most generous gift they can leave their family. A Funeral Plan allows you to make these decisions about what you want; it also covers the costs of your chosen funeral, a welcome and appreciated gesture by family.

We offer the Golden Charter Funeral Plan, a range of options designed specifically for the independent Funeral Director; a Funeral Plan is becoming a prevalent choice for many. Should you be interested in learning more about how Golden Charter can help you prepare for future planning, complete the Enquiry Form below, and we will send you a no-obligation Information Pack. In the meantime, we have detailed below some of the more common questions that people ask when considering a Funeral Plan, but should you want to learn more, give us a call.


Can anyone apply for a Funeral Plan?

Our plans are available to all UK residents, regardless of age or state of health. If you choose to pay by low-cost instalments, then you must be 78 or under when you apply. If you choose the fixed monthly payment option, you must be aged between 50 and 80. There are no maximum or minimum age limits if choosing to pay by a single payment or 12 monthly payments.


What happens once I've bought my plan?

We’ll send you a plan documents folder with all the information about your plan, as well as a membership card.


What if I change my mind?

If you cancel within 30 days we will refund the payment you have made. For details of cancellation terms after 30 days please see the Terms and Conditions and Key Features.


Can I choose my own funeral director?

Yes – if you have a preferred funeral director, please let us know when you call or include in the ‘Additional Information’ section of your online application or application form.


What happens if my funeral director goes out of business?

If that happens, we’ll contact you to discuss options to reallocate your plan to another funeral director near you.


What if I have special requests for my funeral?

You can tell us about any special wishes for your funeral when you apply. If these involve extra costs, you may be able to add these to the total cost of your plan (except where you choose to pay by the fixed monthly payment option).


What happens when I die?

Just one phone call, and it’s all taken care of. Your plan documents folder contains the contact details for your funeral director. When the time comes, your family contacts the funeral director and quotes your plan number. The funeral director will then take care of all the arrangements.


What if I die in another country?

If you intend to travel overseas, we recommend that your travel or medical insurance policy cover repatriation costs back to the UK. Your funeral plan covers the cost of transportation of the deceased from the relevant UK airport or port to the funeral director’s premises.


Can I transfer my plan to someone else?

For all payment options, except for the fixed monthly payment option, you can transfer the benefit of the funeral services to a nominated family member or friend who dies before you. Where you pay by the low-cost instalment option, you can only transfer the benefit of the funeral services if the total cost has been paid. Any change of arrangements following such a transfer (for example, a change of address for the nominated family member leading to increased transportation costs) may mean that we have to appoint a different funeral director. It may also mean that you need to pay additional sums.


Can I take out a plan for anyone else?

Yes, complete the plan holder’s representative section on the application form, and we’ll arrange for all correspondence to be sent to you.  If paying by the fixed monthly payment option, please note that the plan holder will be contacted directly by the life assurance company that provides this payment option.


What if I move to a different area?

Please let us know you are moving so we can update our records. You will have the option to move your plan to a different funeral director if required.

Information Pack

If you would like to receive a Golden Charter Information Pack and Application Form, just complete the details below:

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Should you prefer to download some literature, we have listed here as a PDF, our 'Complete Guide' and 'Key Comparisons' for your information.